1. What is GPLSTART.net?
GPLStart.net is dedicated to simplifying and demystifying the GNU General Public License (GPL), making it accessible and understandable for everyone, from seasoned developers to curious newcomers. We believe in the power of open source and its ability to foster innovation, collaboration, and freedom in the software world. Our mission is to provide clear, concise, and practical resources that empower individuals and organizations to confidently navigate the GPL landscape.
2. What types of products do you offer?
We offer a variety of digital products for WordPress, including themes, plugins, and other resources for website development and customization. All products are licensed under the GNU General Public License (GPL).
WordPress themes: Our themes are carefully selected, rich and customizable for different niches
WordPress Plugins: We offer powerful Plugins and add-ons to extend the functionality of your website.
3. Why are your prices so low?
We can offer lower prices because all products are licensed under the General Public License (GPL). Once purchased, we are allowed to redistribute them. Your membership helps cover the costs of maintaining subscriptions to third-party developers, which allows us to pass the savings on to you
4. Are your products original and safe to use?
Yes, all our products are original, and we ensure they are free from malware, viruses, and unwanted advertising. We prioritize quality and security in all the products we provide.
5. Can I get a demo of your products before buying?
Yes, we offer live demos for most of our themes and plugins so you can explore the features and functionality before making a purchase. Visit the product page and click on the Live Demo link for a full preview.
6. Do Plugins/Themes require a license key for activation?
Our products come pre-activated, so you don’t need a license key to use them. Some Plugins/Themes may require a key for automatic updates or advanced support, but they will work fine without one. We recommend manually updating your products when new versions are available.
7. Can I use the products on multiple websites?
Absolutely! Our products come with an unlimited license, allowing you to use them on as many websites or domains as you need.
8. Are updates included with the products?
Yes, we provide regular updates for all products as they become available from the original developers. You can download updates from your account on our site.
9. Will the purchased product update automatically?
No, automatic updates are not supported as we do not provide license keys. To update, download the latest version from our site and update manually.
10. How do I download my purchased products?
After purchasing a product, you can download it directly from your gplstart.net account. Simply log in, go to your Account Dashboard, and you’ll find your purchased items ready for download.
11. Can I request a new version if the one I have is outdated?
Yes, you can request a new version by clicking the “Request” button or contacting us via email. We usually update products every 3-5 days.
12. Do you offer free updates for purchased products?
Yes! All purchased products come with free updates for the duration of your subscription or for a lifetime if specified in the product description. These updates ensure that your themes and plugins remain compatible with the latest version of WordPress.
13. What should I do if I encounter issues with a product?
If you experience any problems, please contact our support team. We are here to assist you and address any issues. Avoid opening disputes directly; instead, let us help resolve the problem.
14. How do I properly update an already installed product?
Replace the old version’s files with the new ones, or delete the old version and install the new one. Be cautious of products with major updates that might require special instructions.
15. The demo data I imported looks different from the developer’s site. Why?
Demo data may not always match the developer’s site due to updates or licensing issues with images. We cannot provide additional materials if they are intentionally removed by the author.
16. How do you ensure that your products are free from malicious code, viruses, or ads?
All products are obtained directly from developers and are checked to ensure they are free from malicious content. We do not alter files or use third-party sources.
17. VirusTotal detected a virus in the downloaded archive. What should I do?
VirusTotal may give false positives. We ensure our files are clean, but use specialized tools like VirusDie or Imunify for a thorough check if needed.
18. How do I get support for a product I purchased?
We offer customer support for all our products. You can reach out via:
Email: [email protected]. We recommend providing your order number and detailed information about the issue to expedite assistance.
19. Do you offer refunds?
Yes, we offer refunds under certain conditions:
Technical Issues: If the product has technical problems that our support team cannot resolve, you may be eligible for a refund.
Please refer to our Refund Policy for detailed information on refund eligibility.
20. What payment methods do you accept?
We accept a variety of payment methods, including:
Credit/Debit Cards (Visa, MasterCard, etc.)
PayPal
Bank Transfers (where applicable) All payments are securely processed through trusted payment gateways.
21. How can I cancel my subscription?
To cancel a subscription:
Log in to your Account Dashboard.
Go to the Subscriptions section.
Find the subscription you want to cancel and click Cancel. You can continue to use the product until the end of your current subscription period, but no further charges will be made.
22. Is my data secure on GPLSTART.net?
We prioritize your privacy and data security. We use secure servers and encryption methods to protect your personal and payment information. For more details, please review our Privacy Policy.
23. What is your policy on third-party integrations?
Our products are designed to be compatible with standard WordPress configurations and commonly used plugins. However, we cannot guarantee compatibility with every third-party product. If you encounter integration issues, please contact our support team for guidance.
24. How do I contact customer support?
You can reach out to our customer support team via:
Email: [email protected]