Returns and Warranty Requests for WooCommerce plugin simplifies product returns, exchanges, and warranty claims by providing a self-service return portal for customers. It helps businesses manage refunds, replacements, and warranties efficiently while improving customer satisfaction.
Key Features
- Easy Return & Warranty Management – Customers can submit return requests directly from their account.
- Custom Return Policies – Set return periods, warranty durations, and conditions per product or category.
- Automated RMA System – Issue Return Merchandise Authorizations (RMA) for tracking and approvals.
- Partial & Full Refunds – Offer full refunds, store credit, or replacements.
- Flexible Warranty Options – Supports limited warranties, lifetime warranties, and extended protection plans.
- Return Reasons & Conditions – Define custom return reasons (e.g., defective, wrong item, size issue).
- Predefined Return Labels – Generate shipping labels for returns (supports USPS, UPS, FedEx, and more).
- Admin Approval System – Approve or deny return requests before processing refunds or exchanges.
- Multi-Vendor Support – Compatible with Dokan, WCFM, and WC Vendors for marketplace sellers.
- Customer Notifications – Send automated emails for return status updates.
- Custom Return Fees – Charge a restocking or processing fee if needed.