PeepSo Almighty Support is a comprehensive support solution designed to provide seamless help and assistance within your PeepSo-powered social network. Whether you’re running a membership site, online community, or private forum, this addon helps you offer better user support, ticketing, and communication tools to keep your community engaged and satisfied.
Key Features
- Dedicated Support System – Provide users with a built-in support center directly within PeepSo.
- Private Support Tickets – Users can submit tickets, and admins or moderators can respond privately.
- Live Chat Support – Enable real-time chat-based support for instant problem-solving.
- Knowledge Base Integration – Offer self-help articles and FAQs to reduce support requests.
- Role-Based Access Control – Assign support roles to moderators, admins, or customer service teams.
- Customizable Support Forms – Add custom fields to gather specific information from users.
- Email & Notification Alerts – Notify users and staff when a new ticket is submitted or updated.
- Mobile-Friendly & Responsive – Works perfectly on all devices for on-the-go support.
- Integration with PeepSo Groups & Profiles – Allow users to request help within specific groups or their profiles.